Bookings Policy

Booking Policy

Last Updated: November 19, 2024

At Click Pix Photobooth, we strive to provide the best possible experience for your event. Please review our Booking Policy to understand the terms and conditions that apply to our services. By making a booking, you agree to the terms outlined below.

1. Booking Confirmation

Bookings are confirmed only after receiving a signed agreement and a non-refundable deposit of 50% of the total package price.
Bookings are accepted on a first-come, first-served basis. We recommend confirming your booking early to secure your event date and time.
A confirmation email will be sent once your booking is finalized.

2. Deposit and Payment

A non-refundable deposit is required at the time of booking to secure your date and time.
Payments can be made via credit card
If payment is not received by the deadline, we reserve the right to cancel your booking.

3. Cancellation and Refunds

Cancellation by the Client:
- Cancellations made more than 7 days before the event will not incur additional charges, but the deposit is non-refundable.
- Cancellations made within 4 days of the event will require payment of 50% of the total package price to cover preparation costs.
Cancellation by Click Pix Photobooth:
- In the rare event that we must cancel your booking due to unforeseen circumstances, we will provide a full refund, including your deposit, or work with you to reschedule your booking at no additional cost.

4. Rescheduling Policy

Rescheduling requests must be made at least 7 days before the event.
We will do our best to accommodate your new date and time, subject to availability. If we are unable to accommodate, the standard cancellation policy will apply.
Rescheduling within 4 days of the event may incur a fee of $50

5. Event Requirements

To ensure smooth setup and operation, the following requirements must be met:

Space and Power: A dedicated space of 10f t x 10 ft and access to a standard power outlet within within 25 ft of the photobooth location.
Set-Up Time: We require 60 minutes for setup and 30 minutes for teardown.
Event Duration: Bookings include continuous photobooth operation for the specified time. Breaks or idle time must be arranged in advance and may be subject to additional fees.

6. Damage and Liability

Click Pix Photobooth is not responsible for any damage, death, theft, or loss of property during the event. This includes damage caused by guests, event attendees, or third parties.
The client assumes responsibility for any damages caused to Click Pix Photobooth equipment or props during the event, whether intentional or accidental. In such cases, repair or replacement costs will be billed to the client.
While we take all reasonable precautions, we are not liable for delays, interruptions, or issues caused by unforeseen circumstances such as power outages, equipment malfunctions, or venue restrictions.

7. Privacy and Use of Photos

By using our photobooth services, you agree that Click Pix Photobooth may use event photos for promotional purposes, including social media and marketing materials, unless otherwise specified in writing before the event.
We respect your privacy. Photos will not be shared publicly if you provide written notice to restrict usage.

8. Force Majeure

Click Pix Photobooth is not liable for cancellations, delays, or non-performance caused by events beyond our reasonable control, including but not limited to natural disasters, government restrictions, pandemics, or other unforeseen circumstances. In such cases, we will work with you to reschedule your booking or provide a partial refund at our discretion.

9. Agreement to Terms

By confirming your booking with Click Pix Photobooth, you acknowledge that you have read and agreed to this Booking Policy.

If you have any questions or require clarification, please contact us at info@clickpix.ca.