Privacy Policy

Last Updated: November 19, 2024

Click Pix Photobooth (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us. By using our website or services, you consent to the practices outlined in this policy.

If you have any questions about this Privacy Policy, please contact us at info@clickpix.ca.

1. Collection of Personal Information

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and mailing address.
Event Details: Event location, date, and time to provide our photobooth services.
Payment Information: Billing address and payment details (processed securely through third-party payment providers).
Technical Data: IP address, browser type, operating system, and website usage data (collected through cookies and similar technologies).
Photos and Videos: Images and videos taken during events using our photobooths.

We collect your information when you:

Complete a booking form or contact form on our website.
Sign up for our newsletter or promotional emails.
Use our photobooth services at an event.
Communicate with us via email, phone, or other channels.

2. Use of Personal Information

We use your personal information for the following purposes:

To provide and deliver our photobooth services.
To process bookings, payments, and invoices.
To communicate with you about your booking or inquiries.
To send promotional materials or updates (if you’ve opted in).
To improve our website, services, and user experience.
To comply with legal and regulatory requirements.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who help us deliver our services, such as payment processors, email marketing platforms, or IT service providers.
Event Organizers: If applicable, we may share photos/videos with the event organizer for distribution.
Legal Obligations: If required by law, court order, or governmental regulation, we may disclose your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Collect information about how visitors use our website to improve functionality.
Advertising Cookies: Used to deliver targeted advertisements.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Protection of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Measures include:

Secure payment processing via third-party providers.
Data encryption and secure server storage.
Access controls to limit employee access to sensitive information.

6. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Once personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete information.
Withdrawal of Consent: You can withdraw consent for certain uses of your personal information, such as marketing communications.
Deletion: You can request that we delete your personal information, subject to legal retention requirements.

To exercise your rights, contact us at info@clickpix.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Click Pix Photobooth
Toronto, Ontario, Canada
Email: info@clickpix.ca